THE SEVEN PRINCIPLES OF FIERCE CONVERSATIONS
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Principle 1: Master the courage to interrogate reality.
We are all changing all the time. Not only do we neglect to share this with others, we are skilled at masking it even to ourselves.
Principle 2: Come out from behind yourself into the conversation and make it real.
While many fear "real," it is the unreal conversation that should scare us to death. You will accomplish your goals in large part by making every conversation you have as real as possible.
Principle 3: Be here, prepared to be nowhere else.
Speak and listen as if this is the most important conversation you will every have with this person. It could be. Participate as if it matters. It does.
Principle 4: Tackle your toughest challenge today.
Burnout doesn't occur because we're solving problems; it occurs because we've been trying to solve the same problem over and over. Travel light, agenda-free.
Principle 5: Obey your instincts.
Your radar screen works perfectly. It's the operator who is in question. What we label as illusion is the scent of something real coming close.
Principle 6: Take responsibility for your emotional wake.
The conversation is not about the relationship; the conversation is the relationship. Learning to deliver the message without the load allows you to speak with clarity, conviction, and compassion.
Principle 7: Let silence do the heavy lifting.
Memorable conversations include breathing space. Slow down the conversation, so that insight can occur in the space between words and you can discover what the conversation really wants and needs to be about.
Excerpted from Fierce Conversations by Susan Scott
We are all changing all the time. Not only do we neglect to share this with others, we are skilled at masking it even to ourselves.
Principle 2: Come out from behind yourself into the conversation and make it real.
While many fear "real," it is the unreal conversation that should scare us to death. You will accomplish your goals in large part by making every conversation you have as real as possible.
Principle 3: Be here, prepared to be nowhere else.
Speak and listen as if this is the most important conversation you will every have with this person. It could be. Participate as if it matters. It does.
Principle 4: Tackle your toughest challenge today.
Burnout doesn't occur because we're solving problems; it occurs because we've been trying to solve the same problem over and over. Travel light, agenda-free.
Principle 5: Obey your instincts.
Your radar screen works perfectly. It's the operator who is in question. What we label as illusion is the scent of something real coming close.
Principle 6: Take responsibility for your emotional wake.
The conversation is not about the relationship; the conversation is the relationship. Learning to deliver the message without the load allows you to speak with clarity, conviction, and compassion.
Principle 7: Let silence do the heavy lifting.
Memorable conversations include breathing space. Slow down the conversation, so that insight can occur in the space between words and you can discover what the conversation really wants and needs to be about.
Excerpted from Fierce Conversations by Susan Scott
